Monday, May 27, 2013

Breakfast at Kouzzina

Kouzzina is on  Disney's beautiful Boardwalk.

Sometimes I like to cut to the chase in these food reviews so I can spare you the ten minutes or so it might take to read (although I appreciate it if you do), so I'll just be blunt here:  Kouzzina, at least for breakfast, is terrible.I thought the service was fine, but you expect nothing less from Disney restaurants; servers are usually well-trained and friendly.  Same too for the decor. It was "nice."  But the food? Good lord almighty.

Now, I'm just going to come right out and say I have a strong bias toward Cat Cora. I think she's delightful and usually, her recipes are fantastic. For this reason, it pains me to give her restaurant such a bad review, but in fairness to everyone who reads this, the truth needs to be told. Here's a restaurant that occupies prime real estate on  Disney's Boardwalk, surrounded by no less than five resorts, all of which have people who, presumably, are going to need to eat breakfast. Sadly, rather than serve that demographic well, Kouzzina suffers from unskilled hands in the kitchen and an unappealing menu,

Kids Mickey waffles and fruit cup.


We stayed at Boardwalk last weekend and decided that eating breakfast before we went to the parks would be easier on the kids.  Kouzzina was right there and I'd been wanting to try it so we walked in at around 9:00. The restaurant was empty and service was quick.  My twins ordered the Mickey pancakes which were heavy and slightly greasy. These were doused with syrup and eaten with few complaints, as you might expect from little kids who haven't quite blossomed into food critics. At least at $6.99, you're not spending much more than you would at a quick-service restaurant.  My older son had the Mickey waffles. These were actually quite good, fluffy and a little sweet.  I would definitely recommend skipping the pancakes in favor of these.


Spinach, eggs, tomatoes and feta. And more feta.

The real problem, however, was with my and my husband's breakfast.  I won't mince words here: They were both awful. My husband ordered the scrambled eggs with spinach, tomatoes and feta.  This actually sounds like a great combination, but if you know feta, you know that a little goes a long way. The cook, apparently, wasn't aware of this old chestnut or perhaps he just had an extra block of it laying around and felt like bestowing upon us a rather large chunk of cheese. Whatever the case, it completely overwhelmed what was potentially a nice dish. To the chef's credit, the eggs weren't overcooked and the potatoes were edible. The sausages were the same breakfast links you see all over property, only this time they were made of chicken rather than pork. Good but not remarkable.

Stacked Kouzzina Breakfast.

I had the stacked Kouzzina breakfast, which is two poached eggs covered in an artichoke spread served atop a sweet potato hash. It comes with a side of bacon or chicken sausage and kalamata olive toast.  I ordered this mainly because I love sweet potatoes but also because I thought it was an interesting nod to both Cat Cora's Greek heritage and her southern roots and I wondered how this would come together. I think you might know where this is going, right? Taken alone, the elements of the dish were fine. The hash, while bland, was good comfort food. The eggs were perfectly poached. Even the kalamata toast was nice. But thrown together in one dish? It was laughably bad!  I have rarely met an artichoke I didn't like, but the mess that was served on top of the eggs was a salty disaster. If there was any artichoke in there you couldn't prove it by me.

The one plus Kouzzina has going for it at breakfast is the crowds: There are none. You can literally waltz right in and be seated right away most days, and maybe that's the problem. With everyone rushing to the parks or to character breakfasts at other resorts, there's really no need to tinker with the menu. This is a shame because there are very few places to eat a sit down, non-character breakfast in the Epcot resort area.

I'm willing to bet that if you stick with the "American" style breakfast on the menu--that is, a simple platter of bacon, egg, toast and biscuits--you'll be a lot happier. I'm also curious to try Kouzzina now for dinner, as I've actually heard good things about it. Will it be just as bad?  I don't know if I'm willing to chance it. With so many good restaurants just a fifteen minute walk away in Epcot, it's going to be really hard to get me back in there. I may have to just keep wondering.



Friday, May 17, 2013

Food and Wine's 2013 Eat to the Beat Concert Series.


Besides the food, want to know what I love about Epcot's Food and Wine Festival? Yes, the wine. But besides that? I love the Eat to the Beat concert series, where you can see some of your old favorites perform three times a day on stage in the American pavilion at Epcot. Here's what's on the schedule for this year:

  • Sep 27 - Sep 29: STARSHIP starring Mickey Thomas
  • Sep 30 - Oct 01: Go-Go’s  NEW
  • Oct 02 - Oct 04: Air Supply
  • Oct 05 - Oct 06: Sister Hazel
  • Oct 07 - Oct 09: Sugar Ray
  • Oct 10 - Oct 11: Edwin McCain NEW
  • Oct 12 - Oct 13: The Manhattan Transfer NEW
  • Oct 14 - Oct 15: TBA
  • Oct 16 - Oct 17: The Pointer Sisters
  • Oct 18 - Oct 20: Night Ranger
  • Oct 21 - Oct 23: Boyz II Men
  • Oct 24 - Oct 25: Survivor
  • Oct 26 - Oct 27: 38 Special
  • Oct 28 - Oct 30: Smash Mouth
  • Oct 31 - Nov 01: Spin Doctors NEW
  • Nov 02 - Nov 03: Christopher Cross NEW
  • Nov 04 - Nov 05: Hanson
  • Nov 06 - Nov 08: Dennis DeYoung
  • Nov 09 - Nov 11: Big Bad Voodoo Daddy

Performances are at 5:30 p.m., 6:45 p.m. and 8:00 p.m daily. 

Wednesday, May 15, 2013

Where are the 2014 Packages?



 I've been getting a lot of questions about 2014 packages, so I thought I would address it in a quick post. First, for those of you who are new to Disney, packages include a room and at least tickets; you can also add dining, but it's not required for a package.  Historically, we've been seeing packages come out in early June, usually three or four days after the ticket price increase is announced.  I would expect early June again this year just because Disney wants everyone using their "My Disney Experience" and linking their dining reservations to their rooms. To do that, they'll have to open up packages at close to 180 (the date you can make your advanced dining reservations) days out as possible, so that early January travelers will have the same options as other guests.



Keep in mind that rooms are only available 499 days out, so even when packages come out for 2014, you won't be able to book a room for December, for example.  In addition, if you don't see something available and it's under 499 days out, it's probably because the room is being held back. This is the case with a lot of DVC inventory, especially at more popular resorts like Bay Lake Tower and Beach Club.  In addition, I've found that inventory at the Contemporary can be limited because it's a popular convention resort and those rooms are held back.  You may need to wait on booking those types of rooms. 


You can book a 2014 room-only package before packages are released, but you probably don't want to and you definitely don't need to. This is because if you're eventually going to book a package, you'll just have to cancel the reservation and re-book it.  This means any money you put down on the room will be refunded to you and you'll have to put down another deposit.  In my experience, Disney is really fast at getting your money back to you, but why tie your money up when you don't have to?

I should hear something soon about packages and I'll make sure to post it here and on the Facebook page as soon as I do.

Thursday, May 9, 2013

Free Dining is Back for September 2013!


It's what we've all been waiting for: Free dining is back. Here are all the delicious details:

  • Check in between September 2, 2013 and September 25, 2013.
  • Three night minimum stay.
  • You must purchase a two-day ticket or longer.
  • Values will get free quick-service dining.
  • Moderate and deluxe resorts will get free base (also known as plus) dining.
  • You may upgrade your dining, i.e., quick-service to base or deluxe, base to deluxe.
  • Book by July 31.
  • Not available in three-bedroom villas, standard Little Mermaid rooms at Art of Animation, or at the Fort Wilderness campsites (cabins are not excluded).
As always, I offer free Disney gift cards and/or monogrammed totes with new bookings, so you always finish a bit ahead of booking with Disney:

A monogrammed tote for packages $800 to $1800.
A monogrammed tote and $25 Disney gift card for packages $1801 to $3000.
A monogrammed tote and a $50 Disney gift card for packages $3001 to $4500.
A monogrammed tote and a $75 Disney gift card for packages $4501 and up.
A $25 Disney gift card for all referrals (at time of travel), $2000 and up.

Vacation totals do not include airfare and must reflect the final amount at travel.

If you'd like more information, please contact me at ChrisW@PixieVacations.com or use the quick quote form at the right.  If you're sending an email, please include the number of guests in your party, children's ages, travel dates, first and second choice resorts, type of dining you would prefer (i.e., you would like to upgrade from quick-service to base), and the type of park ticket you would like.

If you'd like free 7-day hold, please include the above information PLUS everyone's names. This will secure your reservation until you pay the $200 deposit. I will forward that email to you as soon as Disney sends it to me. If you decide not to book, the hold just goes away.

As always, Pixie Vacations does not charge a fee for our concierge-level planning services nor do we impose any cancellation penalties. We are an authorized Disney vacation planner.

Happy dining everyone!

Monday, May 6, 2013

Free Dining is Back for Disney Visa Cardholders!


After much speculation, free dining is back. For now, this offer is only available for Disney Visa cardholders, but we expect that it will be available for everyone soon. Here are the details:

  • Check in between September 2, 2013 and September 25, 2013.
  • Three night minimum stay.
  • You must purchase a two-day ticket or longer.
  • Values will get free quick-service dining.
  • Moderate and deluxe resorts will get free base (or plus) dining.
  • You may upgrade your dining, i.e., quick-service to base or deluxe, base to deluxe.
  • Book by July 31.
  • Not available in three-bedroom villas, standard Little Mermaid rooms at Art of Animation, or at the Fort Wilderness campsites (cabins are not excluded).
As always, I offer free Disney gift cards and/or monogrammed totes:

A monogrammed tote for packages $800 to $1800.
A monogrammed tote and $25 Disney gift card for packages $1801 to $3000.
A monogrammed tote and a $50 Disney gift card for packages $3001 to $4500.
A monogrammed tote and a $75 Disney gift card for packages $4501 and up.

Vacation totals do not include airfare and must reflect the final amount at travel.

For a free, no-obligation quote, please email me at ChrisW@PixieVacations.com or use the quote request form on the right.

Good luck and happy dining!

Thursday, April 18, 2013

Resort Review: Disney's Art of Animation


Lightening and Sally welcome guests.

When someone asks me about Art of Animation, I always say the same thing: It's the smartest thing Disney has ever done when it comes to resorts.  Three well-themed pools, suites that sleep six, and a fantastic food court make this a favorite with just about everyone who has the pleasure of staying there.  Let's talk about what Art of Animation has to offer.

Room Types:

Art of Animation falls into the "value" category of Disney resorts, but in name only. The theming is simply the best on property. While some guests may prefer a more "grown up" theme to the large icons that recall four of Disney's most popular movies and provide the resort's theme, I found the look of the resort absolutely charming.  The suites are themed after the movies Cars, The Lion King, and Finding Nemo. The standard rooms are all themed after The Little Mermaid.  You'll find these themes carried out not just in the furnishings and outdoor icons, but right down to the walkways and foliage. If there's a such thing as over saturation when it comes to theming, it comes close here, but never quite reaches the point where it's too much.


Treasure in the Little Mermaid section.


There are two types of rooms at Art of Animation: Family suites and standard rooms.  Standard rooms sleep four (plus one child under the age of three) and have a small vanity with a sink in the main area, a tub/shower combination, television, a small refrigerator, two double-beds, and a table and two shares.  There's also a large pool and different areas with icons from the movie.  The Little Mermaid rooms are the farthest from the lobby, but still actually quite close when you compare it to other resorts like Animal Kingdom Lodge and Boardwalk.  I would estimate these rooms are about a ten to fifteen minute walk to the bus and lobby.

The suites are where Art of Animation really shines.  These rooms sleep six comfortably. You'll find an "Inova' bed when you first walk in, which starts out as a table with four stacking chairs. You simply pull down on the handles on the upper portion of the table and it turns into a double-bed.  A fold-out couch in the living area also turns into a double-bed. There's a full bath with a tub/shower combination, a sink with a vanity, dresser with a flat-screen television, plus a kitchenette with a coffeemaker, small microwave, sink, and refrigerator. There are paper plates, napkins and utensils in the kitchenette, plus a little bit of storage space. There's also a "master" bedroom with a queen-sized bed, television, large dresser, nightstands, and a full bathroom with a large walk-in shower. 


The Inova bed in the Cars suites.

As noted above, the suites have three themes:  Finding Nemo, which has the largest pool on Disney property; The Lion King, which has a play area; and Cars, which has a smaller, very well-themed pool.  The Finding Nemo suites are directly across from the lobby, so they are generally considered a "premium" location, although as of this time you won't pay more per night.  The Cars and Lion King suites flank the lobby as well and are close enough that you can easily walk to the lobby in about five minutes.  All suites have the same layout and amount of space.

Master bedroom in the Cars suite.

Art of Animation has become very popular with multi-generational groups. What I've noticed is that the parents and kids will usually get a suite while the grandparents take a Little Mermaid standard room. While in most resorts, it's easy to get a "travel with" number so you can all be together (with adjoining rooms in most cases), this won't happen in this case because each section (with multiple buildings) has a different theme and there is some distance between these areas.  If you're looking at this type of situation, consider booking a Lion King suite along with the Little Mermaid room as this will get you closest to the Little Mermaid section. When you check in, make sure you ask to be as close together as possible.  Regardless of where you decide to stay, keep in mind that this is not a huge resort. In fact, it's one-half of Pop Century that wasn't completed until now. Therefore, it's reasonably easy to navigate from anywhere on resort property.

Amenities:

Art of Animation was designed as a "green" resort and you'll find nods to that commitment everywhere. There's less packaging in the food court, where you'll find boxes rather than plastic containers, plus real dishes and silverware.  The pools use salt water rather than chlorine. And the plant life, which adds so much to the theming, was chosen to require less water and for its ability to withstand Florida's hot summers. I like this trend and hope to see more of it on property.

The "infamous" pastrami burger from Landscape of Flavors.


One of the best things about Art of Animation is the food court, called Landscape of Flavors. There are four sections in the food court, each one echoing the theming you'll find elsewhere on property.   You'll find a wide variety of food here, much more so than at other resort food courts, including a pasta bar, sandwiches, burgers, salads, pizza, a tandoori oven, take-away items, and even a an assortment of fresh gelato made right on Disney property. For adults, Art of Animation's food court is easily the best on property, with so many healthy and varied choices, but kids may find less to love. If you have picky eaters, try the pizza or plain pasta.

At 310,000 gallons, Art of Animations "Big Blue Pool" in the Nemo section is the largest on property, with zero entry sides, varying depths for swimmers of all abilities, underwater sound, and a water splash area that's fun for younger children.  You'll also find a small bar with a refillable mug station.  Guests from any section of the resort can swim in the Nemo pool, making it very popular. If you'd like a more quiet experience, both Cars and the Little Mermaid have well-themed, smaller pools. The smaller pools are also easier for solo parents to corral kids, so keep that in mind if you're on duty alone that day.  One additional point about the pools: Art of Animation's pools are so nice that I often suggest that parents of younger children (say, under ten or so) skip the water park option. With so much to do, there's really no need to spend the extra money.


The Cars themed pool features "cozy cone" cabanas.
 
In the lobby, you'll find a large game room and gift shop. The store here is well-stocked and features plenty of toys, snacks, clothing you may have forgotten (such as socks and flipflops), pool toys, and of course, sun screen, all of which is more expensive than you would find back at home.  There's a very limited amount of food, such as cereal, milk, sandwich meat, and bread, so if you're going to do any cooking in your room, you're much better off buying off site or having groceries delivered. 

There's one bus stop at Art of Animation, right in front of the main building, and that's where you'll find buses to all four parks and Downtown Disney. As of this writing, Art of Animation does not share a bus with Pop Century, its "sister" resort across the lake. I've stayed at Art of Animation three times so far and I haven't had any issues with the buses, although that's a very personal thing: We all know that the longest bus ride is always the one you're on, regardless of where you're staying.  If you're staying in the Nemo suites, you can easily walk to the bus stop by taking a short cut through the lobby. Guests in the other areas may want to bypass the lobby and go around the side of the building. 

Life-sized replicas of your favorite Cars characters
are a huge favorite.


Finally, as a parent, one thing I loved about this resort was the ability to do laundry. Sure, it's not very glamorous but it's a necessity even on vacation. At Art of Animation, they've gone high-tech in the laundry rooms, which are available in several areas of the resort for your convenience.  Just slide your credit card in and choose your washer or dryer.  As expected, the laundry rooms were clean and well-lit.

Pros and Cons:

On the plus side, Art of Animation is great for:

  • Larger families who still want to stay at a value resort.
  • Guests who want an immersive experience even at their resort.  There is literally no portion of the resort that doesn't take you into one of the movies, right down to the smallest details. 
  • Parents who want space away from the kids (or others they're traveling with) at night. The master bedroom offers a lot of space to work and relax.
On the minus side, Art of Animation might not work for someone who:

  • Wants to be in the middle of the action.  Located on the far end of property, your trip to the Magic Kingdom can feel very long. Add about ten minutes to any theme park commute as compared to a resort like Port Orleans or the All Stars.  Keep in mind that while every effort has been made to camouflage I-4, you're still near the highway. The noise level is minimal but if this is an issue for you, Art of Animation might not be your best choice.
  • Wants a more mature theme. This is a great resort for true fans of the movies, but couples on a honeymoon or romantic getaway may find it too "kid-friendly" for their tastes.
  • Likes slides and a lot of trees and shade at the pools. 
I loved Art of Animation and to be honest, I found it difficult to find any "downsides" to the resort. This is such a beautiful resort to experience and you can tell that the cast members are proud to work there--for good reason. Give it a try on your next visit to see The Mouse.



Wednesday, April 10, 2013

Hard to Get: What's the Most Popular Dining Reservation on Property?


Dessert selection at Be Our Guest.

What's the most difficult to get reservation on Disney property? It changes all the time and I think what we're seeing now is an interesting reflection of some changes Disney has made in the last year. Old favorites now have availability, whereas new restaurants or just restaurants that are perceived as a better deal, are packed.

It used to be that Le Cellier, the steakhouse located in Epcot's Canada Pavilion, was the most highly coveted dining reservation there was in Walt Disney World. You could almost guarantee that every seat would be taken by noon at the 180-day mark, which is the first day you can make your advanced dining reservations (ADRs). Since there was no policy in place to penalize guests who made reservations and didn't show up, those reservations rarely opened once they were filled. You could try for a walk up, but it was still pretty much impossible to get in without a good six months of prior planning. That changed when Le Cellier went from one table-service credit to two and, to a lesser extent, when Disney added a penalty for no-shows.

The no-show penalty has been great for both guests and Disney.  In the past, Disney restaurants experienced up to 30% now shows on any given day. This is really hard on the kitchen and servers.  Guests would either make multiple reservations for each meal because they didn't  know where they would be each day or they would simply not show up because they were tired or otherwise occupied.  Now, most restaurants impose a one-day cancellation penalty or you'll incur a $10 charge per person.  As someone who makes dining reservations several days a week, I can't tell you how much this has improved availability


Try the Grey Stuff. It's  . . well, it's just okay.

Another shift we've seen is the huge gain in popularity of Ohana for dinner. It's always been a top 10 restaurant, but when Le Cellier went to two credits for lunch and dinner, you could immediately feel the shift as families chose the better deal, just one table-service credit as opposed to two.  It's getting harder and harder to book Ohana because of this.

Finally, Be Our Guest, Disney's newest table-service restaurant in the Magic Kingdom's recent Fantasyland expansion, has proven to be a huge success. It's impossible to book, even 180-days out plus 10 days (which is the added booking window Disney gives on-site guests).  But it's not just the popularity. A lot of Disney restaurants serve two or even three daily meals. That's a lot of guests served over the course of a day.  Be Our Guest only has one table-service meal, which is dinner. So even though the restaurant holds a lot of guests, you're still limited by having just one table-service seating.

So, what are the most difficult to get restaurants?  Here's my top five;

5.  Cinderella's Royal  Table
4.  Chef Mickey's
3.  Le Cellier
2.  Ohana
1.  Be Our Guest

Le Cellier is still hugely popular, but you no longer need to book it the moment dining opens at 180 days.  Same with Cinderella's Royal Table and to a lesser extent, Chef Mickey's. I would suggest booking close to, if not on, the 180 day mark, but you'll likely find openings for all of these three for the first week of availability even if you don't get your ideal time. The real source of stress here is Ohana and Be Our Guest. You're going to need to make your dining reservations when it opens up at 180 days--that 7:00 a.m. eastern!  These will go fast.


Rose-shaped napkin at Be our Guest.


I guess it's only fair to tell you what, in my experience, are the easiest restaurants to book. The thing about these restaurants is that they're often better experiences than the top five choices I listed above and I think part of that reason is that they're not as busy. For example, you'd do better at Akershus in Epcot, both in regard to food and character interaction, than at Cinderella's Royal Table. A lot of Disney World vets know this already, but newbies are more likely to head over to CRT because they want to meet the princesses and eat in the castle, but the experience at Akershus is very similar for half the price.  Actually, I think it's better.  Same with Tusker House. You'll meet the same characters as you would at Chef Mickey's, but the food is lightyears better and I've always found the character interaction less rushed. Finally, you'll notice that none of the more "grown up" signature restaurants are on hard-to-get list. They're some of the best dining choices in Disney World, but people shy away because of the cost.  Next time you're making ADRs, think about adding a two-credit meal. I promise you won't be disappointed.

When it comes right down to it, those guests who make their ADRs at the 180 mark are ahead of the game, but don't despair if you don't plan your trips that far out in advance. Instead, look for alternatives and if your heart is set on one of those impossible to get ADRs, wait until the day before you want to dine. The new system is forcing people to cancel reservations rather than simply forgetting about them. This means that your dream restaurant might just open up at the last minute.